There are 8 airports under PT Angkasa Pura II (Persero) achieved Pelayanan Prima awards from the Transportation Ministry. Kualanamu Medan, Soekarno-Hatta Cengkareng, Sultan Thaha Jambi, Raja Haji Fisabilillah Tanjung Pinang, Husein Sastranegara Bandung and Sultan Mahmud Badaruddin II Palembang successfully obtained the "Pelayanan Prima" award with the category of "Prima Utama" after the judges gave score 85 - 100. Moreover, Sultan Syarif Kasim II Pekanbaru achieved the score 75 - < 85 so they obtained "Pelayanan Prima" award with the category "Prima Madya", and Sultan Iskandar Muda International Banda Aceh obtained the "Pelayanan Prima" award with the category of "Prima Pratama" with score 65 - < 75. The evaluation was based on nine criteria such as vision, mission, service motto, service standard and service mandate, procedure mechanism system, human resources, facility and infrastructure services, complaint handling, customers' satisfaction survey, public service information system and productivity in service target achievement.(en)