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Thursday, 7 April 2011
Indonesian Express Service Company Tightens The Security Check On Delivery Package
Since the incident of mysterious package that exploded in Jakarta (March 15) and was followed by more deliveries of mysterious packages that terrorize some districts and cities, it makes Indonesia government create strict regulation in order to anticipate terror. It's still a 'homework' for police and other related institutions. Police and other security officers tightens the security so all mysterious packages will be monitored by the Police. This action is spread in some points like airport, seaport, terminal, and other strategic points. At the airport, PT. Angkasa Pura II (AP II) management take some steps to improving security systems by distributing circular to all General Managers of AP II at 12 airports under AP II management to protect the airport for the terrorism act can threaten the security and safety at airport, and the safety for passengers. "We don't want people, especially the passengers, are scared of the terrorism act that has caused restlessness. Through the extra security anticipation act, we would like to provide extra guarantee to our customers. It's very possible to set the airport as terrorism target," Salahudin Rafi, Operational and Technical Director of AP II, said. This national issue causes the credibility of courier services business or express should be under investigation, and this issue has been asked once by some people. General Head of Indonesian Express Courier Services Association (Asperindo), M. Kadrial said that after several mysterious package deliveries in Jakarta, Asperindo distributed circulars to their members to enhance their awareness in terms of the security in checking the goods as in standard operating procedure (SOP). According to him, the SOP for data checking or package content checking should become Express employee's awareness. The act should be done from identification, the sender will be cross-checked using ID Card and will be copied and filed. Therefore, if there's unmatched delivery, it will be easy to track. He also explained that the couriers and employees are trained to identify a package. "Our courier has been trained to identify strange package. Couriers use their skill to define whether the package is a book or others, and they should be mentioned in the data," Kadrial said. In the meantime, government urges all courier services companies and express to provide themselves with a metal detector or X-Ray to check the package. According to police version, the detector is a potent tool to sterilized the packages from danger goods beside the identity. The anticipated steps towards a mysterious package are also conducted by PT Pos Indonesia (Posindo) in order to tighten the system of delivery. Even though, the Post Office has put warning signboard of explosive goods delivery, illegal drugs, liquid goods, and weapons. The X-Ray system to detect the content of a package has been a standard operation. A Posindo Business Process Quality Control Officer, MR Simbolon said his side has managed to conduct the standard operational. "Illegal packages won't be able to be delivered by Posindo (narcotic or explosive goods). We remind the front line officer to follow the rule and regulation of Posindo's," Simbolon said to the CT+ in Jakarta. According to him, a person should provide his/her address and mention the content of the package that will be delivered. In the future, Posindo will ask the sender to attach the copy of his/her ID in terms of awareness to be able to track the package if an unexpected incident happened. "If there is a suspected package, we apply a regulation to open the package before the customer, and we have applied it," he said. He also said if there's an employee involved in delivering the illegal package, there will be a strict warning to the employee. He will do some examination over the case, which probably some Posindo employees involved in the errand. PT. Tiki Jalur Nugraha Ekakurir (JNE) considered to conduct extra anticipation act to enhance safety package delivery. Moreover, JNE will purchase one unit of X-Ray machine to check the package that will be stored at JNE shopping centre at the Soekarno Hatta Airport. According to Corporate Communication Senior Manager of JNE, Visi Firman – on the phone – said to anticipate the suspected packages/goods, his side applies 'reveal the goods' at the place when the sender is going to send/deliver the package using the company's service. Thus, the preventive action over the suspected package can be minimized to be delivered to the designated address. For the packages that are opened by the officers and sender, then the sender will be given a Letter of Confirmation for Delivery Main Goods (BPIK) as a policy from JNE. "Although the sender refuses to open the package, we still urge him/her to open before our officers. So, in the next check (at airport or port) the goods will be sterile," Visi said to the CT+. The preventive act by opening the package is valid in article 29 chapter 2 Law number 38 year 2009 regarding Post. The package may be asked to be opened together by the sender and officer. People, who received the suspicious package, should be aware by taking every detail of the courier and or their vehicle's number, and calling the courier's office to do rechecking to avoid a false courier. (ayos/various source)
Author:
GO Ina

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