Around 23% of air cargo volume is sold via General Sales Agent's (GSA). This percentage has remained fairly stable over the past years. Not surprisingly, the percantage is much lower for the world's top-100 country-level O&D's (13%) than for the smaller markets (27%).

WorldACD have data for 800 GSA's on record, together operating under more than 1000 different brand names.

In the world's latest Top-10, accounting for 35% of all GSA-business, WorldACD find ECS, ATC Aviation Services, Air Logistics, Kales, Aviation Solutions, FlyUS, Worldwide GSA, Nordic GSA, ScanPartners and Global GSA. They are mainly active in Europe and North America, where they take over 50% of all GSA-business.

As the GSA-market is much more fragmented in Asia Pacific and the Middle East & South Asia, they take only about 14% resp. 19% in those areas, whilst they are virtually non-existent in Africa and Central & South America. 

The largest group of GSA's (Number 1) remains WFC (World Freight Company), with brands like Air Logistics, ATC, Kales and Hermes Aviation. Number 2, ECS has lately been most active in acquisition.

YoY volume growth for the top-10 in 2017 varied from 1% to 54%. In the Top-100 country pairs, in 2017 GSA's produced yields for their principals on average 12% below the yields generated by airlines doing their own sales. In 2016, the gap was 10%.

WorldACD is one of the few organizations researching GSA-performance, which enables us to report on GSA-developments worldwide.